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Privacy Policy for Luxura Cosmetics

Effective Date: 24-Nov-2025
Last Updated: 24-Nov-2025

Luxura Cosmetics (“we,” “us” or “our”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy applies to our UK-based online store (luxuracosmetics.com) and explains how we collect, use, and protect the personal information of visitors and customers. It is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018gov.uk. By using our website or placing an order, you consent to the practices described in this policy.

1. Personal Data Collected

We collect personal information that you provide when you interact with our site or make a purchase. The types of personal data we collect include:

  • Name: First and last name.

  • Email Address: To send order confirmations and communications.

  • Delivery/Shipping Address: To deliver products to you.

  • Payment Information: Billing address and payment details (e.g. credit/debit card number, payment account ID) used to process your transaction.

These details are collected explicitly to fulfill your order and manage your account. For example, similar retailers note that they collect the customer’s name, email address and billing/shipping address during checkoutarcanecreative.co.uk. We may also collect additional information you provide voluntarily (such as phone number) when you register an account or contact us.

2. Use of Data

Your personal data is used for the following purposes:

  • Order Fulfillment: We use your name, address and payment details to process and deliver your order. This includes sending you invoices, receipts, shipment tracking, and order confirmations. As one retailer explains, personal information is used “to communicate with you to fulfill our contractual obligations, including sending receipts and order confirmations”arcanecreative.co.uk.

  • Account Services: If you create a user account, we use your contact information to manage your account, reset passwords, and send service notifications.

  • Customer Communication: We use your email or phone number to respond to inquiries, provide customer support, and notify you of any changes to your order status.

  • Marketing (optional): With your consent, we may use your email to send newsletters, special offers or information about new products. You may opt out of marketing communications at any time (see “Your Rights” below).

  • Legal Obligations: We may use and retain personal data as necessary to comply with legal or tax requirements (for example, retaining order records for accounting purposes).

All uses of your data are justified by legal grounds under UK data protection law (for example, to perform a contract with you) and in accordance with ICO guidancegov.ukarcanecreative.co.uk. We do not use your personal data for any purpose other than those described here.

3. Cookies and Tracking

We use cookies and similar technologies to improve site functionality and your user experience. Cookies are small files placed on your device that can remember preferences, record items you put in your shopping basket, and count the number of visitorsico.org.uk. Specifically, our site uses:

  • Essential Cookies: Necessary for basic website operation (e.g. enabling cart and checkout functions).

  • Preference Cookies: To remember your language or currency preferences, if applicable.

These cookies do not identify you personally and are not used for advertising or tracking across other websites. We do not use any third-party advertising or analytics cookies; no behavioral tracking cookies are deployed. If we were to introduce non-essential cookies in the future, we would obtain your consent as required by lawico.org.uk and clearly describe their purpose. You can disable cookies at any time via your browser settings (though this may affect site functionality).

4. Data Protection and Security

We take the security of your personal information seriously. Under UK data protection law, all controllers of personal data must handle information “in a way that ensures appropriate security, including protection against unlawful or unauthorised processing, access, loss, destruction or damage”gov.uk. To meet this standard, Luxura Cosmetics implements reasonable technical and organizational measures, such as:

  • Secure server infrastructure with industry-standard SSL/TLS encryption for data in transit.

  • Regular software updates and firewalls to protect against unauthorized access.

  • Restricted access controls so that only authorized staff can view your personal data.

  • Policies for secure data storage and disposal (e.g. securely deleting data when no longer needed).

We also train our staff on data protection principles and maintain internal policies to protect personal information. While we strive to use up-to-date security measures, no online system is completely secure; however, we regularly review our practices to ensure personal information security in line with legal requirementsgov.uk.

5. Your Rights

Under UK GDPR and related law, you have the following rights regarding your personal data:

  • Right to be Informed: You can request information on how your data is used.

  • Right of Access: You can obtain confirmation of whether we hold your personal data and request a copy.

  • Right to Rectification: You can request correction of any inaccurate or incomplete data we hold.

  • Right to Erasure (“Right to be Forgotten”): You can request deletion of your personal data if it is no longer needed or if processing is unlawful.

  • Right to Restrict Processing: You can ask us to restrict how your data is used (for example, while a dispute is resolved).

  • Right to Data Portability: You can request your personal data in a structured, commonly-used format for transfer to another service.

  • Right to Object: You can object to processing of your data under certain conditions (for example, for direct marketing).

  • Right to Withdraw Consent: Where we process data based on your consent (e.g. marketing emails), you may withdraw that consent at any time.

These rights are summarized from official guidance on UK data protectiongov.uk. To exercise any of these rights, please contact us using the contact details below. We will respond within one month (or as otherwise required by law).

If you have concerns about how we handle your data, you can also lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113gov.uk. The ICO regulates data protection in the UK and can investigate any issues regarding UK consumer privacy rights.

6. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. As the UK government privacy guidance notes, “we do not intentionally collect or maintain data about anyone under the age of 13”gov.uk. If we discover that we have received personal data from a child under 13 without parental consent, we will delete that information immediately. Children under 13 should not use this site or submit any personal information to us.

7. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date of the most recent update will appear at the top of this page. When changes are made, we will revise the policy here and, if the changes are significant, post a prominent notice on our website or send an email notification. Your continued use of the site after changes are published will constitute your acceptance of the revised policy. As one company explains, the Privacy Policy “may change from time to time… [so] please check this policy periodically for updates”glassview.com. We encourage you to review this page regularly.

8. Contact Information

For questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Luxura Cosmetics (UK)

  • Phone: +44 (0)1234 567890 (UK)

  • Email: privacy@luxuracosmetics.com

Alternatively, you may write to our registered office (address provided on our website). We will do our best to respond promptly and address any issues you may have regarding your personal information security or data protection.

Luxura Cosmetics thanks you for your trust and is committed to protecting your personal data and privacy in accordance with UK law.

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